The ISO/IEC 19770 family of standards centers on IT asset management (ITAM) including managing software assets and hardware assets (SAM and HAM).
The objective of the standards is to give organizations of all sizes information and assistance with reducing risk and optimizing the cost of IT assets. Through implementation of the standards, these same organizations will acquire a competitive advantage through:
- Management of the risk of interrupted IT service delivery, breach of legal agreements and audit;
- Reducing overall software costs through the implementation of various processes; and
- Better information availability leading to improved decision-making based on accurate data.
The International Standards Organization
ISO, established in 1947, is headquartered in Geneva, Switzerland and is the only globally-recognized standards body. ISO currently has 168 member countries and has numerous additional liaison organizations. The work is done within committees made up of experts who volunteer their time and expertise. To learn more about ISO click here: https://www.iso.org/about-us.html
ITAM Standards Committee
ISO/IEC 19770 day-to-day management comes under ISO/IEC JTC1/SC7/WG21, Also known as Working Group 21 (WG21).
Chaired by Ron Brill as convenor and Trent Allgood as secretary, it is WG21 that is responsible for developing, improving and ensuring market needs are met when developing these standards.
WG21 was established in 2004 and initially focused on Software Asset Management (SAM). Later the scope was changed to include all IT assets. Currently, the committee is made up of over 130 volunteer experts with experience ranging from software companies, SAM tool vendors, consulting firms, end-users, media, analysts and more.
The committee stretches over 23 countries, including:
The ITAM Standards
The published ITAM standards are detailed below:
- ISO/IEC 19770-1 is a process framework to enable an organization to incorporate ITAM processes and policies sufficient to satisfy corporate governance requirements and ensure effective support for IT service management overall.
- ISO/IEC 19770-2 provides an ITAM data standard for software identification tags (“SWID”).
- ISO/IEC 19770-3 provides an ITAM data standard for the details of software entitlements, including usage rights, limitations and metrics (“ENT”).
- ISO/IEC 19770-4 provides an ITAM data standard for Resource Utilization Measurement (“RUM”)
- ISO/IEC 19770-5 provides an overview of the standards and vocabulary and is a free standard.
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